Survival Skills for the New Trainer

Duration: Offered as a 90 minute webinar or 2 days in class

Course Overview

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry.

If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this course will help. This course is designed as an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment.

Learning Objectives

  • Understand the essential background for trainers to have
  • Explore how being genuine enhances training
  • Identify the elements of good questions
  • Understand how to apply listening skills
  • Develop rapport building strategies
  • Recognize key skills in a trainer’s toolbox and identify skill areas for development

Course Outline

1. Course Overview

2. What Makes a Good Trainer?

  • Background Information
  • Pre-Assignment Review
  • Adult Learning

3. Personal Best, Professional Best

4. Being Genuine

5. Assertiveness Skills

6. Asking the Right Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

7. Listening Skills

  • Can You Hear Me?
  • Active Listening Skills
  • What is Said and What is Heard

8. Connecting with People

  • Rapport Building
  • Facilitative Training
  • Do I Have What it Takes?

9. Defusing Difficult Participants

10. Essentials for Success

11. Do’s and Don’ts for New Trainers

12. Personal Action Plan