Learning Division Cancellation Policy

Participant cancellations and date transfers are accommodated up to 15 business days prior to the first day of the workshop or webinar. The full amount of the registration fee is due for any cancellation received less than 15 business days prior to the first day of the workshop or webinar. A credit will be awarded and can be applied to any workshop or webinar of same or less value within a one year time frame (only one such credit is given per registration). This credit can be used by the original registrant or any substitute participant from the same Company or Government Department.

All cancellations require that the registering organization's training contact or participant (if responsible for registration) provide a cancellation notification in writing (email) at least 15 business days prior to the workshop or webinar commencement and send the notification to "".

Workshop cancellation and reschedule: The Learning Division reserves the right to cancel or re-schedule any workshop or webinar. In the event a schedule change has occurred, participants will be notified no less than 10 business days prior to the first day of the workshop or webinar.

Workshop and Webinar Times
All workshops start at 8:30a.m. and end at 4:30p.m. Morning and afternoon breaks with complimentary snacks and beverages are included in your tuition.

Webinar times may vary depending on trainer availability and time zone. Webinars normally last between 60 to 90 minutes in duration. Upon registration for your webinar, detailed logistical information including conference call and webinar login information will be sent to you well in advance by a Learning Division team member.

Meeting room temperatures can vary; we suggest you wear layered clothing to ensure your comfort.

Questions to trainers following a completed workshop or webinar can be directed to the trainer through The Learning Division at .

As we strive to be more environmentally conscious, you will receive a Learning Division Certificate of Attendance at the end of the program via email which you can print out for your records. .

For further information on any of our programs, please contact us at:

The Learning Division
P.O. Box 1679
Kemptville, ON
Direct: 1-844-ULEARN2 X 102 (1-844-853-2762 x 102)