Team Building – Developing High Performance Teams

Duration: Offered as a 90 minute webinar or 2 days in class

Course Overview

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together?

This course is designed for students who want to develop their team leadership skills and unleash the talent of their individual team members.

Learning Objectives

  • Identify different types of teams
  • Build teamwork by recognizing and tapping into the twelve characteristics of an effective team
  • Promote trust and rapport by exploring your team player style and how it impacts group dynamics
  • Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team
  • Develop strategies for dealing with team conflict and common problems
  • Understand how action planning and analysis tools can help your team perform better

Course Outline

1. Course Overview

2. Organizations Today

3. Types of Teams

4. Team Norms

5. The TORI Team Building Model

6. A Team’s Activities

7. The Five Stages of Team Development

  • The Five Stages of Team Development
  • Nurturing Teams
  • Team Problem Solving

8. Characteristics of Great Teams

9. Civilized Disagreements and Consensus

10. Open Communication

11. Clear Roles and Assignments

12. Shared Leadership

13. Team Player Types

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

14. The Trust/Relationship Model

15. Lateral and Vertical Thinking

16. Creative Team Thinking

  • Creative Thinking Methods
  • Brainstorming and Brainwriting
  • Six Thinking Hats
  • Favourite Method Selection

17. Team Shaping Factors

  • The Four Factors
  • The Conference

18. Solving Problems

  • Problem Solving Model Overview
  • Getting Creative
  • Phase One
  • Phase Two
  • Phase Three

19. Interventions for Team Leaders

  • Problems and Solutions
  • Case Study

20. Resolving Conflict

  • Ways to Resolve Conflict
  • Resolving Internal Conflict

21. SWOT Analysis

  • The Meaning of SWOT
  • Case Study

22. Developing Team Action Plans

  • Planning Tools
  • Action Planning Chart

23. Personal Action Plan